It’s been my opinion that food service and hospitality folks are the best at helping to ensure our health. The location is beautiful. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Indulge in specialty treatments at the Secrets Spa by Pevonia®, located right next door at Sunscape Sabor Cozumel, the most complete spa on the island, or simply spend time with the ones you love. Room was spacious and comfortable but not enough lighting - was quite dark if you didn't have all the curtains open. The service at Bordeaux was absolutely fantastic. FYI: If you are a water nut, like I am, you will want to bring your own diver down buoy as there are a lot of boats in/out and around the pier all day. My return this month found many improvements. The only adults-only… Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. All we ask is that you follow a few simple guidelines. Secrets Aura has made great improvements. Find Joseph, he's the Sommelier there and he. It is comfortable, has a lot of options off the resort, and has great snorkeling. Guests also have access to the Sunscape grounds although the options at Secrets are far better. We were going to book with an external company that offered snacks of ceviche & guacamole. There are many bars and swimming pool. Bei Tripadvisor auf Platz 32 von 56 Hotels in Cozumel mit 4/5 von Reisenden bewertet. 5.373 Bewertungen, 6.945 authentische Reisefotos und günstige Angebote für Hotel Secrets Aura Cozumel. Dive into the Caribbean at nearby world-renowned dive sites; explore the natural wonders of the second largest coral reef system in the world, the Mesoamerican Barrier Reef System. There are more places to choose from in the Cozumel area. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Light up the night with live nightly entertainment and activities. Own or manage this property? We recommend calling ahead to confirm details. Best part for me was the snorkeling. As we did Andrea & Nicholas at Oceana (see below). Or enjoy land and water sports, three sparkling pools, live entertainment with pool and beach wait service throughout the day. Conveniently located restaurants include Alberto's Beach Bar & Restaurant, The Money Bar Beach Club, and SkyReef Cozumel. Dank einer täglich aufgefüllten Minibar, 24h Zimmerservice, … I was at this resort from 1/3/21 through 1/10/21 with my spouse and 2 adult children. See more questions & answers about this hotel from the Tripadvisor community. In a perfect blend of luxury and excitement, Secrets Aura Cozumel is the ultimate adults-only, all-suite resort located on the island of Cozumel. Secrets Aura Cozumel is ranked #6 among luxury hotels in Cozumel by U.S. News & World Report. We have more than 70 million property reviews, all from real, verified guests. info.seacz@secretsresorts.com. Location of resort beach is wonderful and quiet. Fantastic! He made us feel at home and like we were family especially during hurricane delta. Air conditioner was loud and woke us up a few times. Specialties: The only adults-only resort of its kind on picturesque Cozumel, Secrets Aura Cozumel combines all of the amenities of Unlimited-Luxury® with an unparalleled island vacation experience. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. 1412 is close to beach restaurants and has a great view of evening shows they put on. The entertainment was very good. 18 geprüfte Hotelbewertungen zu Secrets Aura Cozumel in San Miguel de Cozumel vergleichen und beim Testsieger HolidayCheck mit Tiefpreisgarantie Ihre San Miguel de Cozumel Reise buchen. Guests can choose from 11 restaurants and bars, or order room service 24 hours a day. For added luxury, guests can upgrade to the Preferred Club and enjoy additional amenities and inclusions. Your current currency is Canadian Dollar, Choose your language. Just an opening, so no privacy. Secrets Aura Cozumel isolierten Lage am südlichen Rand von Cozumel ist sowohl ein Segen und ein Fluch. In the preferred section the cushions of the beach chairs were ripped and dirty. Don't hesitate about taking a trip now, nice price offerings happening...you won't be sorry. This is a large property that is easy to get lost on, plus it is adjacent to its sister resort the Sunscape Sabor. The most helpful contributions are detailed and help others make better decisions. We were standing 20 feet from reception. Book Secrets Aura Cozumel, Cozumel on Tripadvisor: See 5,392 traveler reviews, 6,965 candid photos, and great deals for Secrets Aura Cozumel, ranked #32 of 57 hotels in Cozumel … Water was so clear and you could snorkel anywhere. Last day, again, Dulce was there and we were told there was no money. We have that option because we live in PDC. Every staff member that we came in contact with during our stay was very nice and helped make for one our best holidays ever. We brought a tripod for our family pics. It didn't happen only once either. Check prices, photos and reviews. Does Secrets Aura Cozumel offer any business services? As for the front desk, the concierge misrepresented what was on a snorkel tour we bought. You can enjoy a drink at one of the bars, which include a beach bar and a swim-up bar. That room was nice and close to water. Reviews are most valuable when they are original and unbiased. I thoroughly enjoyed my trip with Secrets and it was better than the last all-inclusive that I stayed at. Didn’t really want to leave. Secrets Aura Cozumel 3.39 based on 23 reviews #7 of 13 hotels The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews. The Room service was very fast and the food was good. Booking.com™. To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser. Sitting just 12 miles off the coast of Mexico’s Yucatan Peninsula, Secrets Aura has it all. This is the version of our website addressed to speakers of English in Canada. However, if you give us a clean room with a pretty beach and relaxing vibes, we’re also fairly easy to please. Bei Tripadvisor auf Platz 32 von 56 Hotels in Cozumel mit 4/5 von Reisenden bewertet. We believe review contributions and property responses will highlight a wide range of opinions and experiences, which is critical in helping guests make informed decisions about where to stay. Das 5* Secrets Aura Cozumel gehört zur renommierten AMResorts Kollektion. We'll allow the contributions to speak for themselves, and we won’t be the judge of reality. Yes, Secrets Aura Cozumel offers an airport shuttle for guests. Secrets Aura Cozumel, Cozumel: See 5,384 traveller reviews, 6,957 candid photos, and great deals for Secrets Aura Cozumel, ranked #32 of 57 hotels in Cozumel and rated 4 of 5 at Tripadvisor. Secret Aura it’s amazing resort all inclusive ...to stay... located on the beach...You can see from your apartment beautiful sunset ...you step from your balcony to nice clean swimming pool going like sneak around resort ...Very good professional staff working hard to make you happy...They loss during huracan piers and they need rebuilding ....its many people come there for diving /me too and … Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. What I actually disliked was the staff and management at the Bourdeax restaurant with so many restrictions. That's how we know our reviews come from real guests who have stayed at the property. Hotel Secrets Aura Cozumel, Cozumel: 5.359 Bewertungen, 6.927 authentische Reisefotos und günstige Angebote für Hotel Secrets Aura Cozumel. EVERY day we went to the front desk to ask for change in either USD or MXN Pesos to give tips. All the staff at the resort were very friendly and quick to help when needed and made sure our stay was every thing we hoped it would be considering the circumstances of travel at this time. Your contribution should be yours. It had the best view of the shows they do in the evening and we could hear the ocean from our patio. Secrets Aura Cozumel, Cozumel: See 5,401 traveller reviews, 6,972 user photos and best deals for Secrets Aura Cozumel, ranked #32 of 57 Cozumel hotels, rated 4 of 5 at Tripadvisor. Most staff are very kind, helpful, and accommodating. Also the service was slow on the beach and there were cigarette butts in the sand. We'll use the same guidelines and standards for all user-generated content, and for the property responses to that content. Location. Your current language is English (US). The hotel needs upgrades. Their safety protocols are very good! All of the 238 rooms are suites, the best of which are in the Preferred section of the … After 10 more minutes we had to leave to catch our tour and left. Which room amenities are available at Secrets Aura Cozumel? Value. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Booking.com’s role is to be a feedback distributor for both guests and properties. They tried to make me pay $200 extra just to put to tables together so we could have dinner with friends, they also didn’t allow us to go in to have dinner inside because my husband was not wearing social pants (we were on vacation so a nice shorts was comfortable and enough)... food was good but not worth the stress and rudeness. I asked him for change for 1000pesos and he happily gave me change. Instead we’re gone at noon to a new resort. Mostly divers there. Are there opportunities to exercise at Secrets Aura Cozumel? We enjoyed them very much. Cozumel, Quintana Roo C.P. Before digging into our review of the Secrets Aura Cozumel property, I feel like I should give a little background on us. We had the absolute best week in Cozumel at Secrets Aura! Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free breakfast. We saw him the next day for pool volleyball. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Copyright © 1996–2021 We only have good things to say about our past trip to Secrets Huatulco, which was our first experience with the adults-only, Secrets Resort & Spa brand. The Secrets Aura Cozumel is a fantastic resort and dive package. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. Snorkling off the beach is good. Error: Cleanliness. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. Secrets Aura Cozumel Carretera Costera Sur KM. We met Leo on our first night while staying at Secrets Aura during the evening entertainment (great acoustic signer). Learn to dive deep with the help of the fullservice, on-site dive operator, Dive House. Yes, free parking is available to guests. It was a Wyndham property that had excellent finishing. In a perfect blend of luxury and excitement, Secrets Aura is the ultimate adults-only resort located on the island of Cozumel. #33 of 57 hotels in Cozumel. Very fond of the kind attention all the employees gave us. When you're on the beach Arrielly and Isabel will take amazing care of you. Some staff seem a little less kind and gracious—again, just not on par with what I’ve experienced at other Secrets properties. Went to ocean front. We will definitely be back. Secrets Aura Cozumel, Cozumel: See 5,395 traveller reviews, 6,965 photos, and cheap rates for Secrets Aura Cozumel, ranked #32 of 57 hotels in Cozumel and rated 4 of 5 at Tripadvisor. This resort is smaller than most I have been to and a lot of the people dive here so we found not too much of a night life. Great staff, very bad food , very simple room. Yes, dry cleaning and laundry service are offered to guests. will take AMAZING care of you! We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. The room service could have been better as our room was not made up every day and we paid for preferred and unfortunately the snack/mini bar was not always stocked. Respect the privacy of others. See 5,385 traveller reviews, 6,957 candid photos, and great deals for Secrets Aura Cozumel, ranked #32 of 57 hotels in Cozumel and rated 4 of 5 at Tripadvisor. They kept the drinks coming and would bring us lunch as well. Ab 134€ (3̶1̶5̶€̶) bei Tripadvisor: Hotel Secrets Aura Cozumel, Cozumel. The resort is close to coral reef so the beach is rocky but the snorkeling was amazing. There were numerous starfish, fish, rays to see. aura cozumel grand hotel cozumel, wyndham cozumel, cozumel wyndham. Which languages are spoken by the staff at Secrets Aura Cozumel? That is when Andrea went into action and helped us by seating us and keeping an eye on us for our meal. Secrets definitely wanted to see there quests have a great experience. Times to order varied for us from 20-45 minutes. Beautiful location with snorkeling right off the reef. The restaurants would not allow more than 4 people to sit together. At Oceana/Windows we actually wound up skipping breakfast once after waiting 45 minutes for our meal. Rather than keep us here he just said to go book more nights on line. Service. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Leo is the reason why I would return to Secrets Aura. Carretera Costera Sur KM. The breakfast was great. There were two restaurants open while we were there. When we had Nicholas as our server, he was very prompt, courteous, polite and helpful. See 5,400 traveler reviews, 6,968 candid photos, and great deals for Secrets Aura Cozumel, ranked #33 of 57 hotels in Cozumel and rated 4 of 5 at Tripadvisor. Phone: 1.866.GOSECRETS. Thank you for checking out my Secrets Aura Cozumel All-Inclusive Resort review. We visited over New Year's and it was really relaxing. Mit dem Unlimited-Luxury® all-inclusive Konzept stehen Ihnen verschiedene Restaurants und Bars (mit internationalen Getränken) zur Auswahl und selbst in den à la carte Restaurants müssen keine Reservierungen vorgenommen werden. The staff was great and we had an overall great time. As a disclaimer, I feel like we’ve both become hotel snobs to some extent. Contributions to Booking.com are a reflection of the dedication of our guests and properties, so we treat them with the utmost respect. The room was great we booked preferred king ocean view and had an amazing view of the ocean. You asked. Before arriving at Secrets Aura Cozumel we had already fallin’ in love with the Secrets brand of resorts. In a perfect blend of luxury and excitement, Secrets Aura Cozumel is the ultimate adults-only, all-suite resort located on the island of Cozumel. Flights Vacation Rentals Reviews of Secrets Aura Cozumel - Adults Only. Get the preferred package to use all the best facilities. Prices are calculated as of 21/12/2020 based on a check-in date of 03/01/2021. If you booked through us and want to leave a review, please sign in first. Taxes and fees that are shown are estimates only. 12.9 Zona Hotelera Sur, Cozumel 77600 Mexico, All linens sanitized in high-temperature wash, Face masks required for staff in public areas, Hand sanitizer available to guests & staff. What are some restaurants close to Secrets Aura Cozumel? Did nit find the staff as friendly as in the past Thet were nit helpful in letting our group of friends sit together Also food was not as good. She actually came and took our order a couple of times as we waited over 30 minutes for someone to do so. Sitting just 12 miles off the coast of Mexico’s Yucatan Peninsula, Secrets Aura has … Much better job than other places. Very unfortunate for you and us. In a perfect blend of luxury and excitement, Secrets Aura is the ultimate adults-only resort located on the island of Cozumel. AMResorts is a collection of luxury resort destinations, each with its own unique personality. Book Secrets Aura Cozumel, Cozumel on Tripadvisor: See 5,400 traveller reviews, 6,968 candid photos, and great deals for Secrets Aura Cozumel, ranked #33 of 57 hotels in Cozumel … Beaches were empty due to low travel density which made us very comfortable visiting. Please don’t include personal, political, ethical, or religious commentary. The food was OK but not great the only place with good food was Bordeaux. Please see our partners for more details. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. I would highly recommend this location and resort, especially for those looking for a visit now. My only complaint is the coupons they say you can use at the resort; we tried using them but they told us we couldn't because we either already had discounts applied or it couldn't be used for the wine for reasons I don't know. We had to switch rooms because our swim up room was musty. Rooms were always clean. Told him we had originally booked on line but wanted to stay a few more days. That said, they are quickly on top of maintenance. Right off the beach we saw barracuda, stone fish, triggerfish and big schools of fish. As always service at Secrets Resorts is very good. He didn’t even get into what the price was. Staying 8 days we started going out to eat etc. We want you to share your story, with both the good and the not-so-good. Secrets Aura Cozumel, Cozumel, Mexico. Now £159 on Tripadvisor: Secrets Aura Cozumel, Cozumel. 77600 Mexico. I've been to the Secrets Cap Cana which is a very very high end hotel. Front desk staff was very accomodating and moved us promptly to another room that was excellent. 47K likes. Our room was huge and little pool on our deck was a plus. Carretera Costera Sur KM 12.9 Zona Hotelera Sur, 77600 Cozumel, Mexico. We want you to share your story, with both the good and the room musty. Them with the help of the fullservice, on-site dive operator, dive.! Dulce several times & nada, each with its own unique personality to have water sports available and included—snorkel,. To sit together everything clean and sanitized had excellent finishing most valuable when they are quickly on of. Expressed in contributions are those of Booking.com customers and properties, and a drink at of... Him for change in either USD or MXN Pesos to give tips we were told they a... All content should be routed to our customer service preferred package secrets aura cozumel reviews all. Empty due to the guest at low capacity to help us just extend the stay relax... 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